If you are a current customer and you need technical support, here are some suggestions on how to reach us:
Monday – Friday, 8:00AM-4:30 PM PST
1. Please log into our website by clicking here. Enter your ID and password and follow instructions.
2. Click the on-site Live Chat banner, located on the upper or lower right hand side. Enter your name and email address to connect with a staff member.
3. Fax a description of your problem to our office at 626-793-7296.
Current customers in need of assistance can reach us using the methods below and a programmer or staff member will contact you promptly
Weekdays After Hours & Weekends
Customers should follow the instructions below when faced with urgent matters (i.e. unable to conduct business):
1. Please log into our website by clicking here. Enter your ID and password and follow ’emergency’ procedures. Your message will reach the tech support department.
2. Call the office at 626-793-7223 and follow instructions on emergency calls.